International Customers

For all online orders PayPal is the preferred payment method. Credit/debit cards are accepted but may require additional steps for approval. For bank transfers please contact us directly for more information.
If shipping costs shown at checkout are excessive or you cannot get rates to show please contact us for assistance.
Please note there may be additional handling time for international orders placed online.
Be advised that there may be additional import duties, taxes, or other charges assessed by your country’s customs requirements and we have no accurate way of predicting or estimating those charges for you.

PayPal Customers

Please include your telephone contact number in the comments section provided by PayPal during checkout, as we sometimes need to verify or get additional information for shipping purposes. Your number is never recorded or given to anyone else.

General Information

Shipping is not included unless otherwise noted.

Shipping amounts calculated on are estimates and although generally accurate, we reserve the right to adjust the final amount in order to provide you with the best possible shipping prices and correct any errors.

We ship using all domestic and international UPS options as our primary means, but also provide USPS Priority and USPS Priority Mail Flat Rate. If you would like USPS Express Mail shipment please call and we will quote you pricing for that service and determine exact arrival time for your area as well as get you the best pricing.

FedEx is available for customers with FedEx accounts, but there may be additional handling time to process your order.

UPS orders are processed in one business day, USPS shipments may require up to 2 business days for processing.

Unless you instruct us otherwise and agree to all risks involved, insurance is added to all shipments.

If you have a UPS or FedEx account you would like us to use for your shipment you must call us to place your order. Once orders are placed online we cannot change or refund shipping costs to accommodate collect shipping requests.

You may pick up your order at our warehouse Mon-Fri. 8:00-5:00 Central Time. Please contact us to let us know when you would like your order to be available.

Shipping Shortage/Damage

If you receive an order that is missing parts or you believe your shipment sustained damage, contact us immediately (within 3 days of receipt) so that we can correct the shortage or initiate a damage claim. Always retain the box and all packing materials in case it is needed to verify your claim.

  • USPS
  • FED EX—please note, 1 day additional lead time
  • UPS Same Day shipping , ordered by 230 PM CST
  • Can provide TNT / DHL—Please inquire